Knowledge Base

Technical and legal documents covering our services and products

Website Terms and Conditions

  1. Website Use: By using Austere Risk's website, you agree to these terms. Don't use it if you disagree.
  2. Content: You can view and print the website's content for non-commercial use, but don't modify it or use Austere Risk trademarks without permission.
  3. Disclaimer: The website's info is just general advice; don't rely on it for serious decisions without consulting a professional.
  4. Privacy: Austere respects your privacy, collects personal information only when necessary, and follows good security practices.
  5. Purchases: When you buy from Austere, you agree to their terms. Make sure to read them before buying.
  6. Consumer Rights: Your purchases are protected under Australian law. You're entitled to goods that match their description and are of satisfactory quality.
  7. Pricing and Payment: Check prices and delivery charges before buying. Prices can change, and extra charges might apply based on your location.
  8. Account Creation: You might need an account to order, ensure your info is accurate, and keep your password secure.
  9. Ordering: Place orders carefully; they might not be changeable or cancellable after submission.
  10. Delivery: Understand delivery charges and times. Separate orders mean separate deliveries.
  11. After Payment: You'll get an order number and email confirmation after paying.
  12. Cancellation: Orders can be cancelled under certain conditions, such as stock unavailability or pricing errors.
  13. Product Availability: Items might run out or be discontinued. Austere isn't liable for unavailable goods.
  14. Refunds: If eligible, Austere will process refunds within certain timeframes.
  15. Liability: Austere limits its liability – you use the website at your own risk.
  16. Changes to Terms: Austere can change these terms anytime; the new terms will apply to future orders.
  17. Consulting Services: If you hire Austere for consulting, specific terms apply, detailed in your engagement documents.
  18. Client Obligations: Provide all necessary info and access required for Austere to deliver services.
  19. Fees and Payment for Services: Pay for services as agreed; late payments incur interest.
  20. Intellectual Property: Austere retains rights to its work products, but you can use them as agreed for the project.
  21. Dispute Resolution: Talk to Austere about any service issues; unresolved issues may go to mediation.
  22. Termination: Either you or Austere can end the service agreement under certain conditions, like breach of terms.
  23. Safety and Insurance: Ensure a safe working environment; Austere carries standard business insurances.
  24. Email and Privacy Policy: Emails might be insecure, and Austere has a privacy policy regarding personal information.
  25. Feedback and Complaints: Contact Austere with any service feedback or complaints.