Certificates are awarded for certain courses where the instructor has made this feature available. You can find your awarded certificates in several places:
- Your email inbox (or junk folder in some cases)
- The Certificates page in ‘My Profile
- One the course page
If you believe you should have been awarded a certificate and no certificate is visible in the above pages, try the following:
- Check the course has a certificate awarded
- Go back to the course and look for a blue tick in each lesson and topic to make sure you haven’t missed anything
- Check there are no assignments awaiting review
- Write to your instructor and ask to follow up
Incorrect Name or Spelling
The certificate name comes from your account first name + last name. To correct a certificate name:
- Go to My Profile and click ‘Edit Profile’
- Change the first name and last name to the correct name/spelling
- Save changes
- Return to the Certificates page and download the certificate again
If you are still having trouble, send an email to contact@austererisk.com